Well I’m a returning player for what has been a very long time. Back when I played the...

GetHuman-jorgeso's customer service issue with Rockstar Games from July 2018

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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jorgeso will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jorgeso can let us know if they help or not.
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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-jorgeso's own words
Well I’m a returning player for what has been a very long time. Back when I played the most expensive house in the game was the ***k apt, and little later came out the ***k apt and I used real cash to buy it along with some cars and etc. after I played the heck out of it I gave the game to a friend, many years later I returned to gta a via borrowing friends game and everything was ok. Now my problem is that I just repurchased it but my player level has been wiped completely, the two apt I had are gone from my map and with them all my super cars. This was very hart breaking especially Since how excited I was to come back. I have nothing can’t do much all skills and clothing, just everything except my actual carracter is gone. Idk what to do, I really need you guys to see if you can bring my game back. Idk what cars I had it’s been very long, maybe you guys have some data?? Plz get back to me, I prefer to talk to a real person.
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Rockstar Games

Customer service issue
Reported by GetHuman-jorgeso
Jul 3rd, 2018 - a yr ago
I have an issue with Rockstar Games too
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Timeline
GetHuman-jorgeso started working on this issue
Jul 3rd, 2018 8:42pm
GetHuman-jorgeso indicated the issue is not fixed yet.
Jul 4th, 2018 5:12am
GetHuman-jorgeso indicated the issue is not fixed yet.
Jul 4th, 2018 5:13am