After your maintenance the other night I lost all my stuff, vehicles, businesses, weapo...

GetHuman-keithgum's customer service issue with Rockstar Games from June 2018

Help with my Rockstar Games issue
The issue in GetHuman-keithgum's own words
After your maintenance the other night I lost all my stuff, vehicles, businesses, weapons, everything except * cheap cars. I looked at my stats. I lost easily $** million in stuff probably more. I’ve been in contact with Rockstar support and all I get is a generic email back saying they are looking into it. I think I deserve a better explanation than that. When are you going to look into it, ****? When will I get my stuff back, ****?! I know **** well I haven’t cheated, wouldn’t even know how to even if I wanted to cheat. So basically I feel that you have stolen my stuff and will not tell me why. What are you guys doing to fix this? When will I have my stuff back? Why should I continue to deal with a company that wants to steal from me????
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Rockstar Games

Customer service issue
Reported by GetHuman-keithgum
Jun 14th, 2018 - 9 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 10 customers so far
Similar issue to 3389 others
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Timeline
GetHuman-keithgum started working on this issue
Jun 14th, 2018 4:40pm
GetHuman-keithgum indicated the issue is not fixed yet.
Jun 14th, 2018 5:49pm
GetHuman-keithgum indicated the issue is not fixed yet.
Jun 14th, 2018 5:50pm
GetHuman-keithgum indicated the issue is not fixed yet.
Jun 14th, 2018 5:53pm
GetHuman-keithgum confirmed the issue is fixed. Hooray!
Jun 14th, 2018 5:55pm
GetHuman-keithgum indicated the issue is not fixed yet.
Jun 14th, 2018 5:55pm
GetHuman-keithgum indicated the issue is not fixed yet.
Jun 14th, 2018 6:31pm
GetHuman-keithgum indicated the issue is not fixed yet.
Jun 14th, 2018 8:19pm