Rockstar Games Customer Service Issues

My username is YungDiggiemang. When I returned home last night to play my game, I discovered that $[redacted].00 disappeared from my account. This occurred after purchasing Shark Cards recently. The virtual items I bought with the in-game currency of 16 million are also missing. I feel disheartened as I've dedicated two to three years of hard work to this game. I kindly request that you address this problem promptly. Restoring the items and money taken from me is crucial. GTA5 is my go-to relaxation activity, and I am unable to enjoy it until this matter is resolved.

I am reaching out regarding the disappearance of my items in GTA 5 Online. My username in the game is DeboSwagg66. After the recent update, I logged in to find that all my possessions were missing. This includes my facility, Avenger, tank, Vigilante, CEO office, three CEO garages, bunker, and all unlocked weapons. Despite this, I am at level [redacted] and received an email for a treasure hunt, which I completed at level 2. Additionally, I can still register as a VIP even without an office. Could someone please clarify this situation for me? Your prompt assistance would be greatly appreciated. Thank you for your attention, and I am looking forward to your response. Have a wonderful day.

After receiving the GTA 5 overhaul recently, I logged back into my account to sell a car through my CEO Office to earn money for additional purchases. Unfortunately, upon logging in, I discovered that all my properties, including my CEO Office, garages, mechanic shops, hangar, clubhouse, bunker, and facility, were missing. I have invested a significant amount of time and money since November or December. Video games have been a big part of my life, even affecting my personal relationships. I am a dedicated player and have bought the Criminal Enterprise Starter Pack to progress in the game. I have been a loyal customer since the early GTA versions and have always supported the games. I just want my possessions restored. My PS4 account is Rob_LeRoy_Rednek on GTA Social Club, and my real name is Rob LeRoy Smith. Please rectify this situation if you wish to maintain me as a loyal customer.

After the recent game update, I noticed a change in my apartment's style. Initially, I thought new furniture items were added, but upon checking the apartment styles, I realized I had to pay for my original style. I accepted this and decided to move on. However, when I tried to customize my insurgent vehicle, which I had been planning to do for days but lacked the funds, I discovered that the mobile operation center was missing. This led me to check for other missing items, and I found that my weapons and bunker were also gone. Replacing everything I lost would cost around 3 million, perhaps more, but approximately 3 million sums it up. If these items could be restored, I would greatly appreciate it and avoid feeling frustrated over the time wasted due to these inexplicable losses. The missing items were worth their original prices.

I bought a Whale Shark card for my son's GTA 5 game on Xbox One on June 11th around 10:30 pm. The card was worth 3.5 million dollars in virtual currency and cost $53.23 with tax. After he used some of the money to buy items, he logged out, but when he logged back in later, the money and items were gone. I paid with PayPal, which directed me to Microsoft. They said it was an in-game issue and not their responsibility. Rockstar support told me to go to their website. I've spent 1.5 hours on this already. I am very disappointed, and it will make me hesitant to make any future purchases.

I recently had my CEO office, MC clubhouse, businesses, bunker, and vehicles removed due to alleged cheating. I believe that not everything should have been taken away for the "cheating," even though I understand why it may seem that way. I dedicated a lot of time grinding and earning money legitimately, such as during the 2x money event, to purchase the bunker, office, and MC clubhouse before the alleged cheating incident. While I did use some of the disputed funds to acquire one vehicle and a business for the MC, along with the office garage, I feel that the items I obtained through legitimate means should be considered separately. I've been a dedicated player for weeks, months, or even years, and I value my progress in the game. I am a fan of Rockstar Games and would like to continue supporting them, but I hope we can find a fair solution regarding what items should be reinstated. Thank you for your attention to this matter.

After the recent maintenance, I experienced a significant loss in my property and assets in the game. Most of my belongings vanished, leaving me with only a few inexpensive vehicles. Upon checking my stats, I estimated a loss of about $90 million or possibly even more. I have reached out to Rockstar support, but I have only received a generic response stating they are investigating. I believe I deserve a more detailed explanation and timeline for resolving this issue. It feels as if my items were taken without reason, and I am frustrated with the lack of information provided. I have never used cheats and am at a loss as to why this occurred. I eagerly await a resolution and wish to know when my possessions will be restored. This situation is disheartening, and I am unsure why this has happened.

I have been wrongfully banned from Grand Theft Auto Online. While playing, I encountered a modder who dropped a large amount of money on me without my consent, boosting my in-game currency and rank significantly. Upon realizing this, I promptly left the lobby to avoid any repercussions. Unfortunately, upon joining a new lobby, the altered money and rank persisted despite my attempts to reset the game. The following day, I discovered that I had been suspended for a month due to this incident, even though I was a victim of modding and did not engage in any wrongdoing. I am eager to have my account reinstated so I can continue enjoying the game with my friends. I am willing to have my character reset if necessary. Your assistance in resolving this issue promptly would be greatly appreciated.

Hello fellow gamers, my name is Greg Nicholson. I've dedicated six years to playing GTA online, reaching level [redacted] with my main character and over [redacted] with my second character. I've invested a lot of time obtaining all the facilities, businesses, and vehicle collections, having worked diligently without cheating or using any hacks. However, after the recent update, I've lost everything I've acquired through hard work and even purchased Shark cards to enhance my collection. It's disheartening to see all my progress disappear, especially considering the effort and investment I've put into the game.

I bought GTA5 for PC from Wally World. I attempted to install it on a laptop running Windows 10 64-bit. The installation process ran for about 30 minutes before an error occurred. This issue repeated multiple times, suggesting it may be a disc error. I exchanged the discs at Wally's for a new set, but the problem persisted. The installation now proceeds further but consistently encounters input errors, leading to restarts and wasted time. I have searched for solutions on the website using my Nexus 6 smartphone, which has been cumbersome to navigate. Despite my efforts, I have not found others experiencing the same issue. I am frustrated and seeking any insights you may have to offer. Please reach out via email with any possible solutions. Thank you. -M

I believe my account was unfairly banned permanently. I didn't choose to receive a higher level and cash from a modder, yet I was still banned. I feel frustrated about this situation. I have played this game for many years, and it's disappointing to be banned for something beyond my control. Though I had been banned before for modding, I learned my lesson and played by the rules upon returning. Getting banned after receiving unexpected benefits from a modder feels unjust and senseless.

During a doomsday heist play-through with friends, I encountered an issue leading to being labeled a bad sport and sent to a bad sport lobby for 2 days. This happened while I unintentionally got my sibling's car stuck, which later got deemed as destroyed, leading to penalties. I wear a dunce hat and got sent away while we aim to finish the heist by June 18th to make the most of a sale. I'm a 24-year-old female player, not into player-versus-player interactions or purposefully ruining vehicles. This unexpected situation has me puzzled, so I seek clarification or a possible resolution to complete the heist. Thank you for any assistance you can provide.

I enjoy playing GTA V online and recently discovered the existence of bad sport lobbies. Despite not being concerned about being placed in one due to being a good sport, I find it challenging to progress in the game. Dealing with aggressive players in flying vehicles disrupts my business activities, making it difficult to enjoy the game. I suggest three possible solutions: making it easier to enter bad sport lobbies for disruptive players, introducing a good sport lobby for respectful players, or allowing full business access in private or invite-only lobbies. My friend, who shares similar experiences, and I are considering quitting due to the constant interruptions that serve no purpose. We prefer peaceful gameplay and would appreciate a better gaming environment where players respect each other. It would greatly improve our experience and that of others who face similar issues in public lobbies.

While playing GTA 5 online, a message suddenly appeared charging me one thousand dollars for hospital fees for killing passive mode players. My rank dropped from twenty-one to one with a negative rank of two billion due to unknown modders. I reported this issue yesterday and received an email an hour later asking if the problem was fixed. Despite selecting "not fixed," the email claimed the issue was resolved, leaving me frustrated. I hope this time my problem will be addressed. I will attach a picture of my current rank for reference.

Hello Rockstar. I am facing a serious issue that I need help with. I am not sure if items are being taken from me or if the game is glitchy, but something strange is happening. I am not a cheater and I value fair play, but I have lost a significant amount of money due to purchases not showing up. I estimate I have lost around 7,[redacted],[redacted] GTA dollars over time. For example, I recently bought a T20 vehicle from Legendary Motorsports, but it never appeared in my garage despite receiving a delivery message in-game. Additionally, when purchasing full ammo for a job and restarting due to a team member's death, all the ammo is lost. My character's appearance has also been reset three times, causing frustration. Tattoos I bought have randomly disappeared from my character. I kindly request Rockstar to refund my lost GTA money and address these ongoing issues to prevent further losses. Thank you. -Rashaad

I was surprised to find my account was banned without any explanation, and I'm puzzled by this sudden status change. I have always followed Rockstar's rules and cannot think of any violations. The only unusual activity I can recall is redeeming some Rockstar game codes. I bought these codes on Amazon, believing they were legitimate. Here is one of the codes I used: [redacted]. I seek clarification on the reason behind the ban. If it was an error, I request a review of my account to reinstate it without losing any data. I have invested £43 in in-game transactions, and losing this progress due to a possible misunderstanding would be unjust. Username: JRxNorris Steam ID: ErJRNorris

I am unable to access online multiplayer and my saved data due to my compromised account on my PS3 console while playing GTA V. Under the gamer tag GMAXII, I have two characters that I am unable to switch or access. Currently, I am stuck in story mode with only Franklin available, seemingly at the beginning of the story. I am concerned about the whereabouts of my saved data and would like to restore it to the previous status. Thank you. Email: [redacted] Name: G Cooper Gamer Tag: GMAXII Game: GTA V

I am concerned about the lack of action taken against cheaters with modded accounts when we report them through the appropriate channels. It is frustrating to see these cheaters roaming freely in the game, disrupting fair gameplay for others. I recently encountered a player named (EL ANTYTRUMP) with a modded account, evident from their cheating behavior and unique outfit. I urge the authorities to thoroughly investigate and take necessary actions to maintain a fair gaming environment. I have noticed several other players with suspiciously high-level accounts behaving similarly without any repercussions despite reporting them diligently. I am at a loss for what more I can do to address these issues. Please investigate and address this matter promptly. Thank you.

I recently completed The Pacific Standard heist with a friend, and as we were loading back into the game, the screen suddenly went white. When we reset the game and returned, we realized that all our progress seemed to have disappeared - no money and the heist showed as not played. This is frustrating as we worked hard to finish it. My account name is ExoticRampage21, and I'm uncertain about my share from the heist. Appreciate any assistance.

Recently, I was affected by strange incidents in GTA V on my PlayStation 3. After an individual dropped bags of money on my character named Stardust, I encountered login issues on my online account. I sought advice from a GameStop employee who suggested someone may have used a cheat code, falsely implicating me in hacking. Despite not having technical expertise, I am eager to resolve this. I had a mishap with a computer in [redacted], leading me to currently use a flip phone. I kindly request step-by-step instructions on how to reestablish access to my GTA V account. Any assistance would be greatly appreciated. Thank you in advance.