I received a month ban from GTA online. I have been playing this game with my son for a...

GetHuman-winjeron's customer service issue with Rockstar Games from June 2018

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Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-winjeron's own words
I received a month ban from GTA online. I have been playing this game with my son for about a month and have spent $***.** or so on it. (* game copies, plus shark cards.) I don't do any of the things that might get you banned. I don't use mods or cheats. I haven't messed with the games coding. (I don't think I could do any of those things if I wanted to.) I am not some cheat or hacker. I am a ** year old guy that bought a game for my son and I to play online together. I don't make a ton of money, and I don't want to feel as though I've flushed this money down the drain. I put in a request on the support site under "banning issues" and received an immediate reply that bans are not appeal-able. I then submitted another request under "other" but have not received a reply yet. This is leaving a bad taste in my mouth. I spent what to me is a large sum of money on a game only to be banned for no reason? I would like the ban lifted if possible. If not, I would at least like to know what it was that I was doing that I shouldn't be doing so that if I decide to play the game again I don't make the same mistake.
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Rockstar Games

Customer service issue
Reported by GetHuman-winjeron
Jun 10th, 2018 - a yr ago
I have an issue with Rockstar Games too
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GetHuman-winjeron started working on this issue
Jun 10th, 2018 1:30am
GetHuman-winjeron indicated the issue is not fixed yet.
Jun 10th, 2018 4:00am