I received a month ban from GTA online. I have been playing this game with my son for a...
GetHuman-winjeron's customer service issue with Rockstar Games from June 2018
Help with my Rockstar Games issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Rockstar Games help.
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-winjeron's own words
I received a month ban from GTA online. I have been playing this game with my son for about a month and have spent $***.** or so on it. (* game copies, plus shark cards.) I don't do any of the things that might get you banned. I don't use mods or cheats. I haven't messed with the games coding. (I don't think I could do any of those things if I wanted to.) I am not some cheat or hacker. I am a ** year old guy that bought a game for my son and I to play online together. I don't make a ton of money, and I don't want to feel as though I've flushed this money down the drain. I put in a request on the support site under "banning issues" and received an immediate reply that bans are not appeal-able. I then submitted another request under "other" but have not received a reply yet. This is leaving a bad taste in my mouth. I spent what to me is a large sum of money on a game only to be banned for no reason? I would like the ban lifted if possible. If not, I would at least like to know what it was that I was doing that I shouldn't be doing so that if I decide to play the game again I don't make the same mistake.
GetHuman-winjeron did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-winjeron fixed the problem
We are waiting for GetHuman-winjeron to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockstar Games customer problems.