I recwntly purchased a shark card, and I was keen to upgrade my car. Then then next day...

GetHuman-deangri's customer service issue with Rockstar Games from June 2018

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GetHuman-deangri's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-deangri will want to follow the link below to head to their help center. We will check on GetHuman-deangri later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-deangri's own words:
I recwntly purchased a shark card, and I was keen to upgrade my car. Then then next day when I got on my itali gta was gone and I had some other car. I would highly appreciate if I could get a refund but if not I will be upset that I wasted ** buck. Thank you
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
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Rockstar Games

Customer service issue
Reported by GetHuman-deangri
Jun 8th, 2018 - 2 mons ago
I have an issue with Rockstar Games too
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-deangri started working on this issue
Jun 8th 1:36am