I’m missing a huge amount of GTA Online money. Me and my friends used to play a lot of...

GetHuman-jcodem's customer service issue with Rockstar Games from June 2018

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The issue in GetHuman-jcodem's own words
I’m missing a huge amount of GTA Online money. Me and my friends used to play a lot of heists, missions, and just races and I amassed just under $**million. I spent a little of it on guns and a new car, not sure how much I spent. That was a while ago, maybe last year, and I hadn’t played it at all until recently. Me and my friends were playing a bit and then one of my friends mentioned I should buy one if the cars and I thought, “Yeah why not” but I then realized that my millions of dollars was now about $***k or something. I’m hoping to get all of my money back. However, I assume that a lot of kids contact Rockstar Support with some kind of a story to get free millions. All I can do is tell you that my friends and I grinded hard to get millions of dollars, and we were looking forward to trying the new events and missions since we had been out of the game for so long. However I can’t enjoy the new features because all of the money I had earned is suddenly gone. I don’t know how it disappeared, as nobody else had access to my account. I’m not sure if there’s some sort of inactivity issue or what. But I’m really hoping to get all of that back so that I can enjoy the newest stuff that was added to GTA Online in my absence. Please get back to me as soon as possible to discuss the possibility of getting my funds back. Also, I must add that my xbox live account is under a different email than the one I’m going to list as my contact information. Thank you!

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Rockstar Games

Customer service issue
Reported by GetHuman-jcodem
Jun 7th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 631 others
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GetHuman-jcodem started working on this issue
Jun 7th, 2018 4:43pm