My account has been hacked and every time I purchase a shark card and spend some money...

GetHuman-izaakros's customer service issue with Rockstar Games from June 2018

Help with my Rockstar Games issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
My account has been hacked and every time I purchase a shark card and spend some money on a car or weapons whatever I save some of the money. When I log back on the money that I have saved is gone for whatever reason I don't know why and it's not really fair.
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
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Rockstar Games

Customer service issue
Reported by GetHuman-izaakros
Jun 6th, 2018 - 2 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 6 customers so far
Similar issue to 227 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-izaakros started working on this issue
Jun 6th 6:09pm
GetHuman-izaakros indicated the issue is not fixed yet.
Jun 6th 6:10pm
GetHuman-izaakros indicated the issue is not fixed yet.
Jun 6th 10:07pm
GetHuman-izaakros indicated the issue is not fixed yet.
Jun 7th 7:19pm