I launch gta story and all of my social features are disabled when I try to load weapon...

GetHuman-bjn's customer service issue with Rockstar Games from June 2018

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Help with my Rockstar Games issue
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Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bjn will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bjn can let us know if they help or not.
Top Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman-bjn's own words
I launch gta story and all of my social features are disabled when I try to load weaponwgeel and go to online it says “Please check your internet connection”*And when I try to launch from menu it says*“Files required to play GTA Online could not be downloaded from the rockstar games service. please return to grand t auto V and try again later.”*I stopped playing in **** and when in **** I can’t play online **I have never hacked or cheated.
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Rockstar Games

Customer service issue
Reported by GetHuman-bjn
Jun 5th, 2018 - a yr ago
I have an issue with Rockstar Games too
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Similar issue to 26 others
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Timeline
GetHuman-bjn started working on this issue
Jun 5th, 2018 5:52am
GetHuman-bjn indicated the issue is not fixed yet.
Jun 5th, 2018 12:25pm
GetHuman-bjn indicated the issue is not fixed yet.
Jun 6th, 2018 12:17pm