My El Diablo ** account got stolen and p***words have been changed and settings have be...

GetHuman749945's customer service issue with Rockstar Games from June 2018

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Help with my Rockstar Games issue
GetHuman749945's next move: try the Rockstar Games help center again.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman749945 will want to follow the link below to head to their help center. We will check on GetHuman749945 later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman749945's own words:
My El Diablo ** account got stolen and p***words have been changed and settings have been put into Spanish I have no possible way of changing it cuz I do not know Spanish how can I resolve this issue
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
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Rockstar Games

Customer service issue
Reported by GetHuman749945
Jun 4th, 2018 - 2 mons ago
I have an issue with Rockstar Games too
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Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder