I spent £* on shark cards and instead of adding money i lost $***,*** in game and its b...

GetHuman-wwwqber's customer service issue with Rockstar Games from June 2018

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GetHuman-wwwqber's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wwwqber will want to follow the link below to head to their help center. We will check on GetHuman-wwwqber later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wwwqber's own words:
I spent £* on shark cards and instead of adding money i lost $***,*** in game and its been ** minutes and nothing has happened. I would like a refund or $***,*** added to my account.
I trust that Rockstar Games will make this right and come up with a resolution that is fair.
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Rockstar Games

Customer service issue
Reported by GetHuman-wwwqber
Jun 2nd, 2018 - 3 mons ago
I have an issue with Rockstar Games too
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Timeline
GetHuman-wwwqber started working on this issue
Jun 2nd 11:00am