I pre-ordered Red Dead Redemption * online through the Rockstar website. It did not pro...

GetHuman-jbacrod's customer service issue with Rockstar Games from May 2018

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I pre-ordered Red Dead Redemption * online through the Rockstar website. It did not prompt me for any payment information. I received a confirmation email with a confirmation number saying that would be sent to the GameStop store I chose that is near by my house. When I went to gamestop to see if they had received that order they had no record of it. I have now pre-ordered directly through that GameStop. I want to cancel the order through Rockstar because I will not pay for this game twice. The confirmation number is ****************. Basically, I want to make sure a copy of Red Dead Redemption * from rockstar isn't sent to the GameStop with my name on it.
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Rockstar Games

Customer service issue
Reported by GetHuman-jbacrod
May 26th, 2018 - 6 mons ago
I have an issue with Rockstar Games too
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Timeline
GetHuman-jbacrod started working on this issue
May 26th 3:07pm
GetHuman-jbacrod confirmed the issue is fixed. Hooray!
May 27th 7:57pm