Hello my name is Jorry, back when GTA was doing the Character transfer i went over to m...

GetHuman-jsmoothm's customer service issue with Rockstar Games from May 2018

337 similar
0 following
Help with my Rockstar Games issue
First: share to improve GetHuman-jsmoothm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jsmoothm's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jsmoothm will want to follow the link below to head to their help center. We will check on GetHuman-jsmoothm later to make sure it's all set or try to help escalate.
The issue in GetHuman-jsmoothm's own words
Hello my name is Jorry, back when GTA was doing the Character transfer i went over to my friends house and he let me transfer my ps* character to ps* version of GTA V.... Granted i didn't have a ps* at the time when i did this so i didn't do it on my own obviously, i did it because i knew one day ill have enough money to afford a ps* and GTA V and when i do i can get right back into it with my transferred character. And now just recently i got a PS* and GTA V and upon playing prologue obviously the transfer wasn't there thought nothing of it because i assumed it wasn't there because i already have done it... but upon clicking "Choose Character" im put in a character creation screen... I have no idea why this is happening because i already transferred my GTA character why cant i play as him? im hoping this is because i haven't played it for so long (*--* years at best) so the server forgot about my character as funny as it sounds. I honestly just want my character back i spent money on this guy buying some shark cards here and there and having to play as a WHOLE NEW character is not at all something i want to do... i literally bought GTA V for PS* for the sole reason to play as my online character again but i cant... please if you guys can bring him back ill be happy because this is pretty outrageous.
GetHuman-jsmoothm did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman-jsmoothm fixed the problem
We are waiting for GetHuman-jsmoothm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockstar Games's attention and get better help faster. Tap below to get started.
Having Rockstar Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockstar Games email you?
This email address isn't valid
Follow this issue
See how GetHuman-jsmoothm fixes it.
This email address isn't valid

Rockstar Games

Customer service issue
Reported by GetHuman-jsmoothm
May 22nd, 2018 - 8 mons ago
I have an issue with Rockstar Games too
Not resolved
Seen by 2 customers so far
Similar issue to 337 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
GetHuman-jsmoothm started working on this issue
May 22nd, 2018 7:34pm