Hello my name is Jorry, back when GTA was doing the Character transfer i went over to m...

GetHuman-jsmoothm's customer service issue with Rockstar Games from May 2018

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Hello my name is Jorry, back when GTA was doing the Character transfer i went over to my friends house and he let me transfer my ps* character to ps* version of GTA V.... Granted i didn't have a ps* at the time when i did this so i didn't do it on my own obviously, i did it because i knew one day ill have enough money to afford a ps* and GTA V and when i do i can get right back into it with my transferred character. And now just recently i got a PS* and GTA V and upon playing prologue obviously the transfer wasn't there thought nothing of it because i assumed it wasn't there because i already have done it... but upon clicking "Choose Character" im put in a character creation screen... I have no idea why this is happening because i already transferred my GTA character why cant i play as him? im hoping this is because i haven't played it for so long (*--* years at best) so the server forgot about my character as funny as it sounds. I honestly just want my character back i spent money on this guy buying some shark cards here and there and having to play as a WHOLE NEW character is not at all something i want to do... i literally bought GTA V for PS* for the sole reason to play as my online character again but i cant... please if you guys can bring him back ill be happy because this is pretty outrageous.
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Customer service issue
Reported by GetHuman-jsmoothm
May 22nd, 2018 - 6 mons ago
I have an issue with Rockstar Games too
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GetHuman-jsmoothm started working on this issue
May 22nd 7:34pm