I entered a game without knowing there were hackers and the hackers sent me to a bad sp...

GetHuman-caedans's customer service issue with Rockstar Games from June 2018

Help with my Rockstar Games issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-caedans's own words
I entered a game without knowing there were hackers and the hackers sent me to a bad sport Lobby and now it says that I have to be a bad sport for * years and * months
GetHuman-caedans did not yet indicate what Rockstar Games should do to make this right.
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Rockstar Games

Customer service issue
Reported by GetHuman-caedans
Jun 3rd, 2018 - 5 mons ago
I have an issue with Rockstar Games too
Fixed
Seen by 3 customers so far
Similar issue to 508 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Platform(Console Type)
GamerTag(Username or PSN ID)
Name of Account Holder
Timeline
GetHuman-caedans started working on this issue
Jun 3rd 9:22pm
GetHuman-caedans indicated the issue is not fixed yet.
Jun 3rd 10:24pm