It saying I could not do it because I need to be rank ** - Unlock my hesit - Because I...

GetHuman601457's customer service issue with Rockstar Games from April 2018

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Help with my Rockstar Games issue
Before contacting them, items GetHuman601457 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
GetHuman601457's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman601457 will want to follow the link below to head to their help center. We will check on GetHuman601457 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman601457's own words:
Unlock my hesit ... It saying I could not do it because I need to be rank **
Because I’m way higher then rank **
Unlock it for me
Help with my Rockstar Games issue
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Rockstar Games

Ps*
Customer service issue
Reported by GetHuman601457
Apr 16th, 2018 - 3 mons ago
I have an issue with Rockstar Games too
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Timeline
GetHuman601457 started working on this issue
Apr 16th 9:06pm