I have purchased Rockport shoes for over ** years and have been very satisfied and never had any problems until now.. Approx * year ago a Rockport Gore slip on which I only wear every other month as I have * other Rockports. Problem the seam on right shoe has started to separate which I believe is defective as I have never had this happen before. Especially the fact that shoe still looks like it came out of box.
GetHuman-kellymik did not yet indicate what Rockport.com should do to make this right.
I have an issue with Rockport.com too
How GetHuman-kellymik fixed the problem
We are waiting for GetHuman-kellymik to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.