I have purchased Rockport shoes for over ** years and have been very satisfied and neve...

GetHuman-kellymik's customer service issue with Rockport.com from September 2018

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The issue in GetHuman-kellymik's own words
I have purchased Rockport shoes for over ** years and have been very satisfied and never had any problems until now.. Approx * year ago a Rockport Gore slip on which I only wear every other month as I have * other Rockports. Problem the seam on right shoe has started to separate which I believe is defective as I have never had this happen before. Especially the fact that shoe still looks like it came out of box.
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Rockport.com

Customer service issue
Reported by GetHuman-kellymik
Sep 24th, 2018 - 2 mons ago
I have an issue with Rockport.com too
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GetHuman-kellymik started working on this issue
Sep 24th 8:35pm