i purchased your cordless ** volt brushles impact driver fist the charger died so i pu...

GetHuman-acasagra's customer service issue with Rockler.com from May 2018

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The issue in GetHuman-acasagra's own words
simply trying to remove some screws ... i purchased your cordless ** volt brushles impact driver fist the charger died so i purchased a new one now one battery works only the problum is the drill is not working i have only used the impact gun only * times what are you going to due to keep me as a customer.
i only used it twice and my charger no longer worked had to buy a new one know the drill no longer works and one battery also quit.
send me a new ** volt brushles impact driver * new batteries
i have several of your products
no
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Rockler.com

** volt brushless impact driver
Customer service issue
Reported by GetHuman-acasagra
May 25th, 2018 - 6 mons ago
I have an issue with Rockler.com too
Fixed
Seen by 10 customers so far
Similar issue to 317 others
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Timeline
GetHuman-acasagra started working on this issue
May 25th 6:10pm
GetHuman-acasagra indicated the issue is not fixed yet.
May 26th 3:34am
GetHuman-acasagra indicated the issue is not fixed yet.
May 26th 3:45am
GetHuman-acasagra indicated the issue is not fixed yet.
May 26th 11:51pm
GetHuman-acasagra indicated the issue is not fixed yet.
May 29th 12:34am
GetHuman-acasagra indicated the issue is not fixed yet.
May 29th 1:27am
GetHuman-acasagra indicated the issue is not fixed yet.
May 30th 1:30am
GetHuman-acasagra indicated the issue is not fixed yet.
May 30th 1:48am