I received an empty box with no parts in it

GetHuman6204268's Return an Order issue with Rockauto from June 2021

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The issue in GetHuman6204268's own words
I ordered * spindle nuts last week. When I got home today my package from Rockauto was on the porch. I opened up the box so I could put the nut on my sons truck that has been jacked up in the driveway for a week only to find the box empty. There was packing bubbles and the parts box, but the box (which was taped shut) was empty. I would like a box with parts in it to be shipped ASAP. It seems silly to me to ship an empty box back to you while I have to wait for the parts and have him without a truck for another week.

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Return an Order issue
Reported by GetHuman6204268
Jun 16th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 8547 others
0 customers following this
Items needed
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Make and model of car
Year of car


GetHuman6204268 started working on this issue
Jun 16th 12:24am

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