I ordered a drivers side air bag for my strut on a **** GL*** Mercedes. It came and d...

GetHuman-tomjess's customer service issue with Rockauto from April 2021

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-tomjess's own words
I ordered a drivers side air bag for my strut on a **** GL*** Mercedes. It came and does not have Threads for the top air cap and O-ring to be installed on the air bag. I ordered a RIGHT side air bag for the same car four months ago and it fit perfect. I am without transportation without my vehicle' I need the right part that I ordered for a **** GL*** Mercedes Bins asap! And I would like to be credited for this inconvenience because this is now a hardship for me to get to work

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Customer service issue
Reported by GetHuman-tomjess
Apr 18th, 2021 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7893 others
0 customers following this


GetHuman-tomjess started working on this issue
Apr 18th 11:52pm