Why do I get email saying my order is being shipped but, no tracking information is av...

GetHuman-ochadawa's customer service issue with Rockauto from March 2021

Help with my Rockauto issue
The issue in GetHuman-ochadawa's own words
Why do I get email saying my order is being shipped but, no tracking information is available usps. my order number is ********* I ordered on Mar **, **** and I haven't received the order yet. You already charged my visa card. Where is my order today is march **th and all I see with the tracking number is that a label was created and waiting for USPS to receive the package. Please call be at ***-***-****

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Rockauto

Customer service issue
Reported by GetHuman-ochadawa
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 7293 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman-ochadawa started working on this issue
Mar 26th 11:09pm
GetHuman-ochadawa shared this issue with others over email
Mar 28th 12:25am
GetHuman-ochadawa indicated the issue is not fixed yet.
Mar 29th 2:34pm
GetHuman-ochadawa indicated the issue is not fixed yet.
Mar 29th 8:49pm
GetHuman-ochadawa indicated the issue is not fixed yet.
Mar 29th 8:50pm
GetHuman-ochadawa indicated the issue is not fixed yet.
Mar 29th 8:56pm
GetHuman-ochadawa indicated the issue is not fixed yet.
Mar 29th 10:56pm