It appears you have charged me wrong for my recent order...order **********. *This is a...

GetHuman-dalewvos's customer service issue with Rockauto from December 2020

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The issue in GetHuman-dalewvos's own words
It appears you have charged me wrong for my recent order...order **********. *This is a photo*of the two different charges subtracted from my account on Dec. *rd$***.** and Dec *th $**.**. The charge $***.** seems to be what you charged for the drive shaft center carrier bearing and the center link. The cost in your catalog for theDEA Marmon ride control that I ordered and you sent is**$**.**The cost of SKP center link D**** that I ordered and you sent is $**.**...Total of $**.** for these two items.The charge of $**.** on Dec *th Im not sure what it represents. I returned the Monroe shocks today. I ordered them by mistake. Everything else is the*correct*things*I ordered. I think the $***.** charge should be the total for all the stuff I ordered. Not sure what happened here., Please investigate and advise meDale V*****@***.com

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Rockauto

Customer service issue
Reported by GetHuman-dalewvos
Dec 10th, 2020 - 3 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 6849 others
0 customers following this

Timeline

GetHuman-dalewvos started working on this issue
Dec 10th, 2020 5:36am
GetHuman-dalewvos indicated the issue is not fixed yet.
Dec 12th, 2020 6:01pm
GetHuman-dalewvos indicated the issue is not fixed yet.
Dec 17th, 2020 11:06pm
GetHuman-dalewvos indicated the issue is not fixed yet.
Dec 17th, 2020 11:07pm
GetHuman-dalewvos indicated the issue is not fixed yet.
Dec 17th, 2020 11:08pm