Rockauto sent me the wrong parts. They issued a refund but asked me to hold on to the w...
GetHuman5405131's Return an Order issue with Rockauto from October 2020
Help with my Rockauto issue
The issue in GetHuman5405131's own words
Rockauto sent me the wrong parts. They issued a refund but asked me to hold on to the wrong parts for * weeks. I do not want to hold onto them for * weeks. I'd like to return them immediately, however, there is no way to reach them. I asked them if they have the right part. They will not answer the questions.
they do not have a customer service phone number to call. So our time is unimportant. They should be able to verify they are sending the right parts.
GetHuman5405131 did not yet indicate what Rockauto should do to make this right.
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How GetHuman5405131 fixed the problem
They said I didn't need to send the parts back or hold onto them.
Please help with my Rockauto issue
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