I bought an outer tierod end. Part* es******. The part comes in the right box, but when...
GetHuman5344723's customer service issue with Rockauto from October 2020
11 views | 6377 similar | 0 following
Help with my Rockauto issue
Did we steer you to the right help?
Waiting to see if GetHuman5344723 got the right customer help using our suggestion.
First: share to improve GetHuman5344723's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5344723's own words
Trying to fix my car for work last week. ... I bought an outer tierod end. Part* es******. The part comes in the right box, but when I open the part the number on the part is ES******. I was sent a replacement for that part and I have the same issue. Right number on the box and wrong part in the box. I would appreciate the right part being sent before saturday the **th. **** dodge nitro sxt. Part* es******. Could someone check the part in the box before shipping?
This was frustrating cause I should have had the correct part last week. Now a week later still have the wrong part. Now I have * wrong parts that I cant use and my car is still broke.
I would like the correct part by saturday the **th.
I been buying parts for * years. Dont buy anywhere else.
I was sent a replacement.
I have an issue with Rockauto too
How GetHuman5344723 fixed the problem
We are waiting for GetHuman5344723 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.