I bought an outer tierod end. Part* es******. The part comes in the right box, but when...

GetHuman5344723's customer service issue with Rockauto from October 2020

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The issue in GetHuman5344723's own words
Trying to fix my car for work last week. ... I bought an outer tierod end. Part* es******. The part comes in the right box, but when I open the part the number on the part is ES******. I was sent a replacement for that part and I have the same issue. Right number on the box and wrong part in the box. I would appreciate the right part being sent before saturday the **th. **** dodge nitro sxt. Part* es******. Could someone check the part in the box before shipping?
This was frustrating cause I should have had the correct part last week. Now a week later still have the wrong part. Now I have * wrong parts that I cant use and my car is still broke.
I would like the correct part by saturday the **th.
I been buying parts for * years. Dont buy anywhere else.
I was sent a replacement.
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Rockauto

Customer service issue
Reported by GetHuman5344723
Oct 7th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6377 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman5344723 started working on this issue
Oct 7th, 2020 10:44pm