My order * is********* The tracking * is ************ This order was placed last Thursd...

GetHuman5328754's customer service issue with Rockauto from October 2020

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The issue in GetHuman5328754's own words
My order * is********* The tracking * is ************ This order was placed last Thursday Sept **. You said the order would be delivered Sept **. When I did the Fedex tracking they said the **th of Sept, then they said by the end of the day on Oct *st now they say No Delivery Scheduled. It's been sitting in a warehouse in California for the last * days. I am disabled and scheduled for several tests on my heart some ** miles from my home on Monday Oct *. My truck is undriveable because the master cylinder has failed and the truck won't stop. I can no longer wait for the parts, I'll have to get them locally and have them shipped overnight. You can cancel my order, refund my order, and look for a shipper for your company that is more dependable. If I can't count on more dependable shipping from Rock Auto*Fed Ex then I will have to go to another supplier for my restoration of my collector vehicle.

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Rockauto

Customer service issue
Reported by GetHuman5328754
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 6239 others
0 customers following this

Timeline

GetHuman5328754 started working on this issue
Oct 3rd, 2020 2:49pm