I recently ordered a part from you and did not understand how to receive a coupon* disc...

GetHuman5306435's customer service issue with Rockauto from September 2020

Help with my Rockauto issue
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Before contacting them, items GetHuman5306435 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman5306435's own words
I was trying to get any promo codes* coupons that may have applied to my purchase. ... I recently ordered a part from you and did not understand how to receive a coupon* discount, if one applied. I am also a senior citizen and veteran if any of these apply. My order conformation * is *********. If any of these mentioned items apply to my order, I would appreciate it if you could apply them the credit card that I used. Please contact me if there are any questions or issues that you may have. Or let me know what I need to do to receive any of these item above, and get them applied to my purchase.* Cell ***-***-***** ** Thank You Terrance Morrisette
this was very frustating when you are a first time purchaser,
All I am asking, is that if any promos*or coupons* discounts that you offer on my purchase that I have mentioned above, be applied to my purchase price prior to billing my credit card before billing.
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Customer service issue
Reported by GetHuman5306435
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 6209 others
0 customers following this


GetHuman5306435 started working on this issue
Sep 27th, 2020 10:24pm

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