On August **rd I wanted to order one set of brake pads. When I tried to place the order...

GetHuman5191215's customer service issue with Rockauto from August 2020

4 views | 6288 similar | 0 following
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman5191215 to get a Rockauto rep on the line!
Always use the GetHuman Phone to call Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5191215's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5191215 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman5191215's own words
On August **rd I wanted to order one set of brake pads. When I tried to place the order I got an error message in my address. I tried to correct the error several times but could not. I then discovered that each time I tried to correct the address another order was being placed. I tried contacting you on Sunday but ran out of time. I wanted to correct the error on Monday but once again ran out of time. There were two order numbers, ********* and *********. To the best of my knowledge I did not take these items to checkout.**William************

GetHuman5191215 did not yet indicate what Rockauto should do to make this right.

How GetHuman5191215 fixed the problem

We are waiting for GetHuman5191215 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5191215 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5191215
Aug 25th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6288 others
0 customers following this