Order number: **********Part number: KT****A - A*C compressor and component kit**I rec...

GetHuman-kelmike's customer service issue with Rockauto from May 2020

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The issue in GetHuman-kelmike's own words
I was and still am trying to figure out just how stupid you are. ... Order number: **********Part number: KT****A - A*C compressor and component kit**I received the wrong model compressor in this kit. The part description in the catalog specified a **S**L compressor as being in the kit, but a model **S**C was received. I returned the part and got a refund except that $**.** was deducted from the refund amount for the return shipping cost. I then ordered a compressor by itself (not part of a kit) and was charged $*.** for shipping. Order number: ***********Receiving the wrong compressor was not my mistake, it was Rockauto's. I shouldn't have been charged $**.** for shipping the compressor back and shouldn't have been charged $*.** for shipping the replacement compressor.**I would like a refund of $**.** for the shipping costs.

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Rockauto

A*C compressor
Customer service issue
Reported by GetHuman-kelmike
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 6799 others
0 customers following this

Timeline

GetHuman-kelmike started working on this issue
May 22nd, 2020 8:17am
GetHuman-kelmike indicated the issue is not fixed yet.
May 26th, 2020 1:07am
GetHuman-kelmike indicated the issue is not fixed yet.
May 28th, 2020 1:59am
GetHuman-kelmike indicated the issue is not fixed yet.
May 28th, 2020 2:08am

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