My associate, Stefan Craciun, had a package delivered to my address in Las Vegas at...

GetHuman4884679's customer service issue with Rockauto from May 2020

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The issue in GetHuman4884679's own words
My associate, Stefan Craciun, had a package delivered to my address in Las Vegas at **** W. Cheyenne Avenue, Apartment *****, Las Vegas, NV *****. Your*Rock Auto's order number is ********* (Various MFR numbers H******** and H********). This package was delivered today, May **, ****, at *:** p.m. via FedEx, their tracking number is ************. The package was signed by an N Parker. My name is Rena Johnson and I do not know anyone by that name (N Parker). My question to Rock Auto is "did you put an apartment number behind the street name? Was apartment ***** listed on the package you submitted because I did not sign nor did I receive this package. Initially I received a text from FedEx stating there was a delivery problem because the apartment number was not listed. I'm trying to track the whereabouts of this delivery and hope it was not stolen. Please advise. Rena Johnson

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Rockauto

Customer service issue
Reported by GetHuman4884679
May 29th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6831 others
0 customers following this

Timeline

GetHuman4884679 started working on this issue
May 29th 6:47am

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