Hi, I order everything i can with you online and i have good service. However, with my...

GetHuman4652806's Return an Order issue with Rockauto from April 2020

Help with my Rockauto issue
First: share to improve GetHuman4652806's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4652806 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman4652806's own words
Hi, I order everything i can with you online and i have good service. However, with my last order i been realy disapointed when i started the job and realise my drive shaft flex joint is not right for my vehicle. I would like to keep good relation with your company but I have to pay shiping, wich is the part cost, to get my refund. Can you juste send me right part, it as ***mm insted of ***mm, i ordered the one that was listed for my vehicule and everything was right. I will order the part csuse i need it right away, i already had to ask someone's vehicule to go to work and pickup kids, this is realy frustrating, i hope you will credit me new parts price.

GetHuman4652806 did not yet indicate what Rockauto should do to make this right.

How GetHuman4652806 fixed the problem

We are waiting for GetHuman4652806 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockauto

Return an Order issue
Reported by GetHuman4652806
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6312 others
0 customers following this

Timeline

GetHuman4652806 started working on this issue
Apr 16th 12:30am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies