someone bought items from you using my credit card I need to get this amount removed fr...

GetHuman4034149's customer service issue with Rockauto from December 2019

Help with my Rockauto issue
The issue in GetHuman4034149's own words
someone bought items from you using my credit card I need to get this amount removed from my credit card and would like to know where the order was shipped*Martha Handschumaker****-***-*****Newark Ohio

GetHuman4034149 did not yet indicate what Rockauto should do to make this right.

How GetHuman4034149 fixed the problem
Just email the problem to Rockauto and give them a phone number to call you and sure enough within a few hours a representative from Rockauto called and the problem was resolved by giving me credit for the illegal purchase on my credit card
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman4034149
Dec 3rd, 2019 - a year ago
Fixed
GetHuman4034149 shared how to fix
Seen by 5 customers so far
Similar issue to 7355 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman4034149 started working on this issue
Dec 3rd, 2019 6:00pm
GetHuman4034149 confirmed the issue is fixed. Hooray!
Dec 6th, 2019 9:24am