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GetHuman3733413's customer service issue with Rockauto from October 2019

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The issue in GetHuman3733413's own words
I was trying to return all items,get my refund ... * of the items ordered had different address, the items were received in ** days,not the *-* days as advertised. Items were sent back on**-**-****,on **-**-**** I received all items back to my correct address. I sent items back beca* *st the auto which the parts were for was unavailable after items were late,*nd the automobile was totalled in a wreck.I sent the items back so I may be reimbursed my funds paid for via my bank card.Thanks for time.
Frustrating because I've been unable to talk to a real live person.Not a robot.
To return all items,get my money refunded
Over ** years
**-** phone calls my banker called also,we were told to not open any items,it is We as * were told ,items sent back **-**-****,on **-**-**** item are mg front door,At **** hits. I took items to UPS
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Customer service issue
Reported by GetHuman3733413
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 24097 others
0 customers following this
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Description of the part
Make and model of car
Year of car


GetHuman3733413 started working on this issue
Oct 21st, 2019 10:11pm
GetHuman3733413 indicated the issue is not fixed yet.
Oct 25th, 2019 11:14am
GetHuman3733413 indicated the issue is not fixed yet.
Oct 28th, 2019 4:34am
GetHuman3733413 indicated the issue is not fixed yet.
Oct 31st, 2019 7:02pm
GetHuman3733413 indicated the issue is not fixed yet.
Nov 3rd, 2019 4:44pm

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