New Alternator faulty

GetHuman-prolinet's Exchange an Item issue with Rockauto from August 2019

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-prolinet's own words
Replace alternator This new one I purchased not charging . I had a ford tech come here and confirmed not working ... **********I ordered an alternator , I installed it * hrs and its not charging . Had a ford tech come here to verify since this unit was brand new. I need a new one sent to me now. So I can pull old one install replacement at the same time & return . *My contact * *** *** **** Joseph**Thank You
This Alternator is a difficult install I need the replacement so I will remove and replace same time
Please send me another alternator I will check it before install and return this bad one to you promptly
I buy from you when needed from * accounts Never had problem
I had a Ford tech from local dealership check this I did not think this was the problem since it was new
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Rockauto

Alternator
Exchange an Item issue
Reported by GetHuman-prolinet
Aug 19th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 21259 others
0 customers following this

Timeline

GetHuman-prolinet started working on this issue
Aug 19th, 2019 2:58pm