My name is Keith Bragg and I ordered a four seasons air conditioning compressor part no...

GetHuman-kbraggst's Return an Order issue with Rockauto from July 2019

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-kbraggst's own words
My name is Keith Bragg and I ordered a four seasons air conditioning compressor part no. ***** for ***.**. While attaching the compressor to my bracket the bracket to the compressor and casing cracked. I must express that I did not over torque the bolt. On closer examination of the compressor there were two other hair line cracks in the casing located where the face plate that holds the pulley is attached by * small bolts, suggesting possibly that the bolts could have been torqued too tight ? I do not believe this was my fault as it could also have been dropped in shipping as well. Order conformation no. *********.
Packing could be a a problem too, the compressor was placed directly to the back of the shipping box with packing paper, leaving the compressor exposed to damage if dropped.
I will send the broken compressor back for a replacement.
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Rockauto

Return an Order issue
Reported by GetHuman-kbraggst
Jul 5th, 2019 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 18526 others
0 customers following this

Timeline

GetHuman-kbraggst started working on this issue
Jul 5th, 2019 3:13pm