I Ordered Two Front Struts From Rock Auto Saturday . May *, **** **:** PM CENTRAL TIME...

GetHuman2957750's Return an Order issue with Rockauto from May 2019

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I Ordered Two Front Struts From Rock Auto Saturday . May *, **** **:** PM CENTRAL TIME. I have a **** Ford Taurus, SE, *.*L V* . Rock Auto Order Conformation *********. Ship To: Angel Martin **** N Siwell RD Apt* H* Jackson, MS *****-**** . ***-***-**** Bill: Angel Martin **** N Siwell RD Apt* H* Jackson, MS *****. Okay My strut is supposed to be the short strut. Rock Auto sent me out the wrong strut. I need a refund. my Taurus does not have a police receptor. the struts that Rock Auto sent me, are for the Police Car. I only received one return label. I was told at Fed X that I need two return labels because I have two Boxes I have returned one now I need to return the other one please. I do not want a store credit. I would like a refund please. In the meantime I need another return label for parts . Wrong Parts **** Ford Police Interceptor Utility *.*L V* FCS ******L STRUT * COIL SPRING * MOUNT ASSEMBLY $ **.** . FCS*******R STRUT *COIL SPRING* MOUNT ASSEMBLY $**.**. $ **.** SHIPPING, $**. ** TAX, ORDER TOTAL $ ***.** - VISA. I NEED A REFUND FOR THIS ORDER. PLEASE. MY CAR IS DOWN. PLEASE SEND ME ANOTHER RETURN LABEL. I DON'T KNOW HOW THE WRONG PART WAS SENT OUT.... AS I KNOW THE SIZE OF MY CAR MOTOR. I AM NOT A POLICE OFFICER. I DO NOT HAVE A POLICE CAR. PLEASE ASSIST ME IN THIS UNFORTUNATE MATTER. PHONE: ***- ***- ****. TEXT: ***-***-****. Email: *****@***.com. or *****@***.com Thank You So Very Much, Angel Martin

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Rockauto

Return an Order issue
Reported by GetHuman2957750
May 21st, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 16172 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman2957750 started working on this issue
May 21st, 2019 3:57am
GetHuman2957750 confirmed the issue is fixed. Hooray!
May 27th, 2019 3:25am

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