On order ******** for a Denso ***-**** cabin air filter, the filter is to thick to fit...

GetHuman2605785's Exchange an Item issue with Rockauto from March 2019

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The issue in GetHuman2605785's own words
On order ******** for a Denso ***-**** cabin air filter, the filter is to thick to fit in the slot for my **** Lincoln MKX.*This order is more than thirty days old but I ordered this filter to have on hand when it was time to replace the old one.*The new filter is unused and in perfect comdition in the factory box and since Rockauto or Denso made a mistake I should be able to return this for a replacement.
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Exchange an Item issue
Reported by GetHuman2605785
Mar 27th, 2019 - 25d ago
I have an issue with Rockauto too
Not resolved
Seen by 4 customers so far
Similar issue to 13138 others
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Items needed
Description of the part
Make and model of car
Year of car
GetHuman2605785 started working on this issue
Mar 27th 6:38pm