I ordered a catalytic converter from you, for my **** Toyota Camry *.*L, approximately...

GetHuman2465086's customer service issue with Rockauto from March 2019

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The issue in GetHuman2465086's own words
Have a part replaced ... I ordered a catalytic converter from you, for my **** Toyota Camry *.*L, approximately two years ago, and now my car will not pass inspection due a faulty catalytic converter. I had it checked by a Tarbox Toyota (North Kingstown RI), and they confirmed that it is the converter that is failing.*Confirmation *********. *I am a mechanic with Brooklyn Motor Sports and order a lot of parts from your company. It is so rare to have an issue with the products I buy from you. And now it's ironic that it is on my personal car that I am having an issue.
That I would like a part replaced
Would like a replacement catalytic converter, * years for $*** is not acceptable
Numerous parts ordered through work as a mechanic.
Had Toyota Tech take a look into the computer and diagnose the issue
I have an issue with Rockauto too
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Rockauto

Customer Service
Customer service issue
Reported by GetHuman2465086
Mar 13th, 2019 - 5 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 5 customers so far
Similar issue to 12331 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman2465086 started working on this issue
Mar 13th 1:22pm