have * orders ********* & ********* (***) shipped * ** ** & (***) shipped ** ** **- bot...

GetHuman-congajoh's customer service issue with Rockauto from February 2019

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The issue in GetHuman-congajoh's own words
have * orders ********* & ********* (***) shipped * ** ** & (***) shipped ** ** **- both do not work and I need a refund. I just got out of the hospital from a heart attack and this is why it is taking so long to return the defective parts- do not have the box for the tc motor but have it for the tccm. will rockauto honor their return policy even though it took me a while to get enough of my health back to finally contact you? Now Im on a fixed income? $***.** is half of my monthly income and a great loss to me if not refunded. Thank you in advance for your cooperation. John Martinez
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Customer service issue
Reported by GetHuman-congajoh
Feb 28th, 2019 - 3 mons ago
I have an issue with Rockauto too
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Seen by 2 customers so far
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GetHuman-congajoh started working on this issue
Feb 28th 8:38am