Order number *********. Due to unforeseen weather conditions I was unable to attempt to...

GetHuman2321055's customer service issue with Rockauto from February 2019

1 view
11752 similar
0 following
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman2321055 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2321055's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2321055 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman2321055's own words
Order number *********. Due to unforeseen weather conditions I was unable to attempt to install the item, headlamp assembly part number TY **-****-**-*. This item does not fit my vehicle. I am past the return date, though no attempt to install the item was made and I have the original packaging for the item. **I have dealt with Rockauto before and have had great success, I would like to continue this relationship. I also purchase items through my work account attached to this email. *****@***.com.**Please advise if you are willing to allow me to return this item.**I have been attempting returning this items through your website with no results.
GetHuman2321055 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman2321055 fixed the problem
We are waiting for GetHuman2321055 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2321055 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2321055
Feb 27th, 2019 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 1 customer so far
Similar issue to 11752 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2321055 started working on this issue
Feb 27th 9:45pm