Rock aunt order number: ***********Item: DELPHI Fuel Pump & Housing Assembly**Cost...

GetHuman2042056's customer service issue with Rockauto from January 2019

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The issue in GetHuman2042056's own words
Rock aunt order number: ***********Item: DELPHI Fuel Pump & Housing Assembly**Cost: $ ***.****Two day shipping fee: $**.*****On Wednesday January **, **** I placed an order through Rock auto parts for a fuel pump, and I needed my car to be fixed and ready by Sunday *********. To insure that I could have my car fixed and back to me, I paid the extra $**.** for two day shipping which before checking out from my purchase, stated that it would arrive today Friday *********. The mechanic said he would have my car ready for me by Saturday even. I checked today ********* to see the status of my order since it had not been delivered yet, and was disappointed to see that it has stated that my shipment will not arrive till Monday ********* around *:**pm.**I am a college student as well as an athlete, in a state that I am not from, and I live ** minutes away from my campus. I have school everyday and practice everyday as well. On top of that I work Monday, Wednesday, and Friday, which is ** minutes away from my house. So when my car broke down on Wednesday I knew I could only afford surviving without my car for a couple of days, that is why I went ahead and purchased two day shipping.***Since the order will not be delivered until Monday, for this inconvenience I am requesting a refund of $**.** for the two day shipping that I purchased.***Thank you,**Aryana
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Rockauto

Customer service issue
Reported by GetHuman2042056
Jan 26th, 2019 - 3 mons ago
I have an issue with Rockauto too
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Seen by 13 customers so far
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Timeline
GetHuman2042056 started working on this issue
Jan 26th 2:46am