Rock aunt order number: ***********Item: DELPHI Fuel Pump & Housing Assembly**Cost...

GetHuman2042056's customer service issue with Rockauto from January 2019

16 views | 10575 similar | 0 following
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman2042056 to get a Rockauto rep on the line!
Always use the GetHuman Phone to call Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2042056's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2042056 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman2042056's own words
Rock aunt order number: ***********Item: DELPHI Fuel Pump & Housing Assembly**Cost: $ ***.****Two day shipping fee: $**.*****On Wednesday January **, **** I placed an order through Rock auto parts for a fuel pump, and I needed my car to be fixed and ready by Sunday *********. To insure that I could have my car fixed and back to me, I paid the extra $**.** for two day shipping which before checking out from my purchase, stated that it would arrive today Friday *********. The mechanic said he would have my car ready for me by Saturday even. I checked today ********* to see the status of my order since it had not been delivered yet, and was disappointed to see that it has stated that my shipment will not arrive till Monday ********* around *:**pm.**I am a college student as well as an athlete, in a state that I am not from, and I live ** minutes away from my campus. I have school everyday and practice everyday as well. On top of that I work Monday, Wednesday, and Friday, which is ** minutes away from my house. So when my car broke down on Wednesday I knew I could only afford surviving without my car for a couple of days, that is why I went ahead and purchased two day shipping.***Since the order will not be delivered until Monday, for this inconvenience I am requesting a refund of $**.** for the two day shipping that I purchased.***Thank you,**Aryana

GetHuman2042056 did not yet indicate what Rockauto should do to make this right.

How GetHuman2042056 fixed the problem

We are waiting for GetHuman2042056 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2042056 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2042056
Jan 26th, 2019 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 10575 others
0 customers following this


GetHuman2042056 started working on this issue
Jan 26th, 2019 2:46am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies