I received the wrong part in the mail. Clearly I could see this when I looked at it. I...

GetHuman1974275's customer service issue with Rockauto from January 2019

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The issue in GetHuman1974275's own words
I received the wrong part in the mail. Clearly I could see this when I looked at it. I would like to return it and get the right part. The problem is I don't believe I ordered this part for several reasons. But I want to know if Im going to be charged the full price of the part by returning it and paying double shipping costs? It was a *-* dollar part with * dollars shipping. If you keep my shipping cost and I pay return cost of * dollars and reorder of new part with shipping again of * dollars, plus all shipping change.. this will be over ** dollars in shipping on top of a *-* dollar part.* If so, I think I will just keep it and order the correct part from elsewhere. Hope to hear back asap.**Respectfully,**Terry Chase
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Customer service issue
Reported by GetHuman1974275
Jan 16th, 2019 - a mon ago
I have an issue with Rockauto too
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Seen by 3 customers so far
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GetHuman1974275 started working on this issue
Jan 16th 5:10am