Since you sent me the wrong part and there is no way I can get in touch with a real per...

GetHuman-abuno's customer service issue with Rockauto from January 2019

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The issue in GetHuman-abuno's own words
After having the dealer take the inside of my door apart they discover it was the wrong part ... Since you sent me the wrong part and there is no way I can get in touch with a real person to take care of my problem I will canceled my credit card payment and wait for you to send a pick up for the item
That it was the wrong part
Send proper part as soon as possible and a pick up for the wrong one
First time customer
I have an issue with Rockauto too
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Rockauto

Door regulator with motor .I needed front passenger side and I got driver side when I took it to the mechanic
Customer service issue
Reported by GetHuman-abuno
Jan 8th, 2019 - a mon ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 9883 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-abuno started working on this issue
Jan 8th 7:00pm