Ordered a Cadillac blower and chose DHL from you delivery options to get the part sligh...

GetHuman1904808's customer service issue with Rockauto from January 2019

2 views
 | 
9742 similar
 | 
0 following
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman1904808 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1904808's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1904808 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman1904808's own words
Ordered a Cadillac blower and chose DHL from you delivery options to get the part slightly quicker. There service is terrible, I still don't have the part with no current status. Your regular delivery (which I normally use) would have been quicker. I realize you are not responsible for their performance, but you did offer them as an option which is a defacto recommendation. You may want to reconsider using them for you deliveries.
GetHuman1904808 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1904808 fixed the problem
We are waiting for GetHuman1904808 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1904808 fixes it.
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman1904808
Jan 5th, 2019 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 9742 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1904808 started working on this issue
Jan 5th 7:23pm