I purchase a part for a friend on my phone an the part did not fit. I used his email ad...

GetHuman-rodmoore's customer service issue with Rockauto from December 2018

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The issue in GetHuman-rodmoore's own words
I purchase a part for a friend on my phone an the part did not fit. I used his email address so if their was any problems the messenges would be sent to his phone. We sent the part back for a store credit but the prpblem is that i gave you the wrong email address. The email address is *****@***.com. l've tried to reach you by phone with no answer. My friend wants someone from rockauto to contact him about his storecredit. The email address that it was sent to was cedsealie@yahoo.*Com. My friend has a $**.** storecredit that has not been used. He would like someone to send his money back because we tried twice to purchase this part an you sent the wrong part both times. The part was for a **** ford escape we've already purchase the part an we want the money sent to the address i just mention ** first ave. North *****. Bessemer al. We sincerely hope to hear from you soon. Ced sealie.

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Customer service issue
Reported by GetHuman-rodmoore
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 9309 others
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GetHuman-rodmoore started working on this issue
Dec 26th, 2018 5:06pm

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