About two years ago I ordered front struts for my **** GMC Envoy. I ordered part * Monr...

GetHuman-rflip's customer service issue with Rockauto from December 2018

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The issue in GetHuman-rflip's own words
About two years ago I ordered front struts for my **** GMC Envoy. I ordered part * Monroe *********. When I put them on I noticed that the front dipped about * & ***" Over time it appeared to me it sunk even more. I recently put new struts on two other Envoys and neither sunk at all. I measured several Envoys and they all measured approx *" higher in the front than my car. Did I order the wrong struts? Did I get the wrong struts? When I checked the new against the old, ( before I installed them ) ,the new were actually a few inches longer than the old struts. I expected the front to raise a bit but it sank???*Can you look into this and provide me with an answer. My order * was ******** **********Thanks,* Ron

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Rockauto

Customer service issue
Reported by GetHuman-rflip
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 41 customers so far
Similar issue to 9303 others
0 customers following this

Timeline

GetHuman-rflip started working on this issue
Dec 26th, 2018 3:53am

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