I ordered a clutch pedal positioning * safety switch for a **** Kia Sephia *.* L motor...

GetHuman-berroger's customer service issue with Rockauto from December 2018

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The issue in GetHuman-berroger's own words
I ordered a clutch pedal positioning * safety switch for a **** Kia Sephia *.* L motor. The original order date was November **th ****. I got the email that said the part was shipped but I have no idea where it is I walked around the house and looked on the boat inside my garage there's no part laying anywhere. I need this part because the car is slowly dying and one day it's not going to start. The instructions in your website says if the part can't be found another one will be shipped but it's been a while now since I've heard anything from RockAuto about my order number ********. The part cost $**.**
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Customer service issue
Reported by GetHuman-berroger
Dec 5th, 2018 - 2 mons ago
I have an issue with Rockauto too
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Seen by 3 customers so far
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GetHuman-berroger started working on this issue
Dec 5th, 2018 2:11pm