warranty with part no, ****** I saw on your web site that I have to pat half shipping...

GetHuman1690598's customer service issue with Rockauto from December 2018

Help with my Rockauto issue
The issue in GetHuman1690598's own words
warranty with part no, ****** I saw on your web site that I have to pat half shipping to you and *** % shipping back to me well that will not work for me, then* I have to pay $*** to have them re installed on truck how would you feal about this being the shocks * structs are defected. what good is a wnty.. anyway so much for buying Monroe again and buying from rockauto again can" t wait to get on your face book page no customer support well I guess why you don't want to be bothered.
GetHuman1690598 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1690598 fixed the problem
I have not fixed the problem there are no customer sarvice or no one to talk too this is a bunch of **** Just to get a warranty on struts that they will charge me for shipping both ways.
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Rockauto

Customer service issue
Reported by GetHuman1690598
Dec 4th, 2018 - a mon ago
I have an issue with Rockauto too
Fixed
GetHuman1690598 shared how to fix
Seen by 9 customers so far
Similar issue to 8507 others
0 customers following this
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Timeline
GetHuman1690598 started working on this issue
Dec 4th, 2018 10:14pm
GetHuman1690598 confirmed the issue is fixed. Hooray!
Dec 8th, 2018 12:36am
GetHuman1690598 confirmed the issue is fixed. Hooray!
Dec 8th, 2018 12:47am