I ordered two Struts order number ******** I got a email saying you only stocked one af...

GetHuman-mattstu's customer service issue with Rockauto from December 2018

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I ordered two Struts order number ******** I got a email saying you only stocked one after placing my order and one is showing to be shipped why do I have to pay for return shipment when I need (*) not one and I already couldnt cancel order and order something you do have in stock now I have to wait till I get a full refund to order new ones dont understand why order was placed if you didnt have the proper amount of stock I should have been notified before you charged me so I could order a different strut
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Customer service issue
Reported by GetHuman-mattstu
Dec 3rd, 2018 - 2 mons ago
I have an issue with Rockauto too
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Seen by 9 customers so far
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GetHuman-mattstu started working on this issue
Dec 3rd, 2018 11:09pm