All my mom and I want is the receipt of the things Mr. Shane Peck brought with my mother's credit card! She paid him for the parts first and we are not blaming rockauto. We need a print out of what Mr. Peck purchased and my mom should have some kind of rights since she used her card
GetHuman1680631's customer service issue with Rockauto from December 2018
Help with my Rockauto issue
Next: our robot will wait on hold for GetHuman1680631 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1680631's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1680631 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman1680631's own words
Shane Peck order parts for my ** yr old mother for a Buick Lacrosse ****. Well I found out that he over charged my mother. She has called her credit card and they said a price of ***.** and ***.** Mr. Peck said the parts were ***.** well I talked someone yesterday, and the named the parts. Quoted me a price of a rough estimate of ***.** that's what he purchased, but charged my mom's card ***.** for parts.
GetHuman1680631 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1680631 fixed the problem
We are waiting for GetHuman1680631 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.