All my mom and I want is the receipt of the things Mr. Shane Peck brought with my mother's credit card! She paid him for the parts first and we are not blaming rockauto. We need a print out of what Mr. Peck purchased and my mom should have some kind of rights since she used her card

GetHuman1680631's customer service issue with Rockauto from December 2018

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The issue in GetHuman1680631's own words
Shane Peck order parts for my ** yr old mother for a Buick Lacrosse ****. Well I found out that he over charged my mother. She has called her credit card and they said a price of ***.** and ***.** Mr. Peck said the parts were ***.** well I talked someone yesterday, and the named the parts. Quoted me a price of a rough estimate of ***.** that's what he purchased, but charged my mom's card ***.** for parts.
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Customer service issue
Reported by GetHuman1680631
Dec 3rd, 2018 - a mon ago
I have an issue with Rockauto too
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Seen by 10 customers so far
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GetHuman1680631 started working on this issue
Dec 3rd, 2018 5:49pm