Order* ******** for OEM fuel injection pressure regulator. Part shipped came in authent...

GetHuman-aaetexas's customer service issue with Rockauto from December 2018

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The issue in GetHuman-aaetexas's own words
Order* ******** for OEM fuel injection pressure regulator. Part shipped came in authentic looking ACDELCO box. Part in box does not match advertised part in appearance (chrome instead of anodized green color), part number (OEM ******** on part is **********) or quality of build(damaged threads-poor machining). This part appears to be like the $**.** part from Amazon or Ebay, not the OEM part that I want for my car. Please replace this item with the OEM part I ordered*paid for, or authorize a return ticket with paid shipping for a return and refund. Thanks.
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Customer service issue
Reported by GetHuman-aaetexas
Dec 3rd, 2018 - 2 mons ago
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GetHuman-aaetexas started working on this issue
Dec 3rd, 2018 2:44pm