Good morning! There were some parts order on my debit card that wasn't ordered by me...

GetHuman-lapamela's customer service issue with Rockauto from November 2018

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The issue in GetHuman-lapamela's own words
Good morning! There were some parts order on my debit card that wasn't ordered by me. My debit card information was hacked by someone and they used my card to purchase some items. I tried calling your company on Monday but you don't have a customer service department to talk to. I was transferred over to some other company who said they were your competitors. There were charges up to $**** made on my account to your company. I have one of the two packages that was charged to my account. How can we resolve this issue?
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Customer service issue
Reported by GetHuman-lapamela
Nov 23rd, 2018 - 10 mons ago
I have an issue with Rockauto too
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Seen by 2 customers so far
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GetHuman-lapamela started working on this issue
Nov 23rd, 2018 3:54pm