I ordered a front brake kit for a **** Ford E-***, along with several other parts for...

GetHuman-bjseach's customer service issue with Rockauto from November 2018

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The issue in GetHuman-bjseach's own words
I ordered a front brake kit for a **** Ford E-***, along with several other parts for this vehicle. I received the order few days later. Upon opening the boxes I realized that the front brake rotor kit had the rear rotors and not the front. The rear rotors were in their correct box part number AR****.*They were both shipped in one box.*I returned both of them in the same box they were shipped in. *I used the shipping label that was emailed to me by rock auto to put one invoice inside the box and the other on the outside of the box. I did receive only one rotor. not *
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Rockauto

Customer service issue
Reported by GetHuman-bjseach
Nov 2nd, 2018 - 2 mons ago
I have an issue with Rockauto too
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Seen by 9 customers so far
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